Return and Refund Policy

Thank you for shopping at Vendroam.shop! Your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our Return and Refund Policy below.

1. Returns

We accept returns on eligible items within 30 days of the delivery date. To qualify for a return:

  • The item must be unused, unworn, and in the same condition as received.

  • The item must be returned in its original packaging.

  • Proof of purchase (order confirmation or receipt) is required.

To initiate a return, please contact our customer service team:

Once your return request is approved, you will receive detailed instructions on how to send the item back to us.

2. Non-Returnable Items

Certain items are not eligible for return, including:

  • Items marked as final sale.

  • Gift cards.

  • Items damaged due to misuse, wear, or alterations.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to the original method of payment.

Please note:

  • Original shipping charges (if any) are non-refundable.

  • Refund processing times may vary depending on your payment provider.

4. Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@vendroam.shop with your order details and photos of the damage. We will provide a replacement or refund as appropriate.

6. Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to our error (e.g., wrong or defective item). We recommend using a trackable shipping service to ensure your return reaches us safely.

7. Changes to This Policy

We reserve the right to update or modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting on this page.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us: